Updated: January 31, 2020
The safety of our users is one of our top priorities. Throughout our
website, you will find helpful guides and advice on how to stay safe on
Wink, as well as detailed information on what we are doing to keep our
Our approach to safety
People from all over the world are making real, positive and
valuable friendships on Wink, but we understand that sometimes
things go wrong. In order to reduce the risk of anything going
wrong, we proactively look out for our users and provide tools to
help them deal with potential wrong-doings.
We work to make Wink safe through:
- 1. The sign-up process
- 2. Profile preferences
- 3. Technological scanning & real-life moderation
- 4. User reporting
Click here to check out our Safety Guide for Parents and our Safety
Guide for Teens
- Guide for teens
Our mission is to make Wink the world’s best place to make new friends.
That mission, of course, includes doing our best to make sure that our
Wink users feel safe.
We take safety into consideration in the sign-up process, having profile
preferences, using technological scanning & real-life moderation, and
encouraging users to report anything that doesn’t look right. We are
also continually working on improving our safety features.
Wink users must be at least age 13 to join. All photos uploaded by
Wink users will be reviewed before making it onto the platform.
Users can change their Wink search preferences by clicking into
their profile, settings, and then search preferences. Here, a user
can choose the gender, country, and age range of their potential new
Location information is restricted to the country only in order to
protect our users.
Once a Wink user sets their search preferences, they will only turn
up in search results from people that fall into those categories as
well. This is to ensure that Wink users have control over who their
profile is shown to. For example, if you want to see all people in
your own country from ages 18-24, only people in your own country
from ages 18-24 will see you.
Technological scanning & real-life moderation
Sometimes technology makes mistakes, and sometimes humans do. That’s
why we use both to help ensure the quality of content that is being
uploaded to Wink. Our technological and real-life moderation
Software that can detect inappropriate or dangerous images that
are uploaded to any profile on Wink.
Technology that ensures a user’s first photo is of their face.
A 24/7 content moderation team that reviews profile images,
bios, and user reports.
If a Wink user breaks any of our Community Guidelines, either our
technology or the moderation team may handle it. This could result
in the removal of content or banning of a user entirely. The Wink
team may also report any potentially illegal activity to law
We are continually working to improve our technical tools and
The Wink report function allows users to flag anything they see that
may be inappropriate, harmful, illegal, or suspicious. This
- Sexually explicit, pornographic, and nude content
- Grooming and sexual exploitation
- Drug-related content
- Violent, gory, and hateful content
- Marketplace activity
- Suggestive images
- Fake profiles
It is quick and easy to report a profile that causes concern. Wink
users can simply tap the three dots at the bottom right corner of
the screen, select “report user,” and send the concern our way.
We strive to have our real-life moderation team review each report
within the hour, if not sooner.
The future of safety on Wink
Although we have various systems in place to protect our users, we
always strive to do better. We’re always looking to improve our
technology, get faster with real-life moderation, and consult
professionals in this field.
Bullying is no joke. Whether it’s online or in-person, it is never
OK to intentionally hurt another person’s feelings. In our Community
Guidelines *include line about respect/bullying in community
guideline*. We strive to make our community a fun, safe, and
effective place to make new friends!
Because communication between users happens directly on Snapchat, we
suggest that any user experiencing harassment and/or bullying report
the incident directly to the
Snapchat safety center
Wink is a place to make new friends, however not everyone has the
same intentions. Sometimes people go online and target children and
teenagers for inappropriate reasons. Adults may pretend to be
younger and set up fake profiles to connect with children. They may
attempt to trick them into speaking to them, or meeting in person.
We have a zero tolerance policy for sexual exploitation. Any cases
will be investigated and may be reported to law enforcement.
Nudity and Pornography
Our goal is to make Wink the best place to make new friends. With
that said, the distribution or solicitation of explicit nude photos
on our platform is prohibited. Accounts containing pornography,
nudity, claims about seeking nudity, or “Premium” accounts will be
banned from using Wink. Depending on your age and where you live,
you could be breaking a law when sending or posting a nude image. It
is best to play it safe and avoid sending or receiving nude photos,
especially if you are under 18.
Fake Profiles Scams
There may be instances where users will create fake profiles in
order to trick others into adding them on Wink. If you see a profile
of Wink in which you believe the person is using the photos of
another person as their own, be sure to report the user directly to
our moderation team by emailing
We want to make sure every Wink user is representing their true
selves so we ask for their real name, mobile number and a
authenticated profile photo. On Wink, you can be the real you!
Embrace it, and make sure to always stay true to who you are.
Self Harm Suicide
We understand that life can get difficult and some people experience
depression, self-esteem issues, and other serious issues. We hope
that being in an online community will be a positive experience
however, there are instances in which people will try to persuade
others into eating disorders, self-harm, or suicide. To protect all
of our users, we do not allow any posts on these topics. If you, or
someone you know is experiencing any of these issues, please utilize
the resources below or call 911.
- National Suicide Prevention Lifeline 1-800-273-8255
- Self-Harm- Self-Injury Foundation: 1-800-334-HELP
- The Trevor Project- 1-866-488-7386
Crisis Text Line
- National Eating Disorders: 1-800-931-2237
Harmful or Illegal Content
We have a zero tolerance policy on racism, violence, drugs, criminal
activity, homophobia, pornography, gambling, and any other harmful
or illegal activity or content. Our 24/7 content moderation team
will take down any illegal content that is posted on Wink and may
report it to the proper authorities. If you come across any of the
content outlined above, please tap the “…” icon and report it to our
team so we can do a further investigation.